Terms & Conditions

1. Agreement to Terms

By accessing or using the website located at https://fluxfirellc.co or engaging with any services provided by FluxfireLLC ("FLUXFIRE", "we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Description of Services

FLUXFIRE is an AI marketing and automation agency offering the following services:

• AI-powered marketing strategy and campaign management
• Social media growth and management
• Web development and e-commerce store builds
• Search engine optimization (SEO)
• AI automation and lead response systems
• Brand identity, graphic design, and product design
• Video editing, content production, and clipping services
• Email and SMS marketing

Service terms specific to individual engagements are outlined in separate client agreements or statements of work.

3. SMS Messaging Program

By providing your phone number and opting in to SMS communications, you consent to receive text messages from FLUXFIRE at the number provided. You are not required to opt in to SMS as a condition of purchasing any service. See our Privacy Policy for details on how we handle your phone number and messaging data.

4. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services for any fraudulent, deceptive, or illegal purpose;
• Misrepresent your identity or affiliation;
• Attempt to gain unauthorized access to our systems or data;
• Interfere with or disrupt the integrity or performance of our services.

5. Intellectual Property

All content on this website — including text, graphics, logos, and code — is the property of FluxfireLLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

Work product created for clients as part of a service engagement is governed by the applicable client agreement. Unless otherwise stated in writing, FLUXFIRE retains the right to display completed work in our portfolio.

6. Payment Terms

Payment terms for services are defined in individual client agreements or invoices. All fees are non-refundable unless otherwise agreed in writing. FLUXFIRE reserves the right to suspend services for accounts with outstanding balances.

7. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. FLUXFIRE does not warrant that results from marketing campaigns will meet specific revenue or performance targets, as outcomes depend on factors outside our control including market conditions and client implementation.

8. Limitation of Liability

To the fullest extent permitted by law, FluxfireLLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, even if we have been advised of the possibility of such damages. Our total liability for any claim shall not exceed the amount paid by you for the services giving rise to the claim in the three months preceding the claim.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand our data practices.

10. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall be resolved through good-faith negotiation. If resolution cannot be reached, disputes shall be submitted to binding arbitration.

12. Contact Information

For questions about these Terms and Conditions, SMS support, or opt-out requests:

To opt out of SMS messages: reply STOP to any text message.
For SMS support: reply HELP to any text message or email us.