Privacy Policy

1. Who We Are

This Privacy Policy applies to FluxfireLLC ("FLUXFIRE", "we", "us", or "our"), an AI marketing and automation agency. Our primary contact is contact@fluxfirellc.co.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information — your name, email address, phone number, and business name when you fill out a form, schedule a consultation, or contact us.
• Communication data — messages, emails, and any content you send us.
• SMS / text messaging data — if you opt in to receive text messages from us, we collect your mobile phone number and message interaction data.
• Usage data — pages visited, time on site, browser type, and referring URLs, collected automatically through standard web analytics tools.
• Cookies and similar technologies — small files stored in your browser to remember preferences and measure site performance. You may disable cookies in your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill service agreements;
• Schedule and conduct consultations;
• Send transactional messages related to your engagement with us (appointment confirmations, follow-ups, service updates);
• Send SMS messages if you have opted in to our messaging program (see Section 5);
• Improve our website and services;
• Comply with legal obligations.

4. How We Do Not Use Your Information

We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or advertising purposes. Your information is used solely to provide services to you and to communicate with you about those services.

5. SMS / Text Messaging

If you opt in to receive SMS messages from FLUXFIRE, the following terms apply:

• Program name: FLUXFIRE Messaging
• Purpose: Appointment reminders, consultation follow-ups, and service-related updates.
• Message frequency: Message frequency varies based on your engagement with us.
• Message and data rates may apply. Standard carrier rates apply to all SMS messages.
• To stop receiving messages, reply STOP at any time. You will receive a single confirmation message and no further messages will be sent.
• To get help, reply HELP or contact us at contact@fluxfirellc.co.
• We do not share your mobile number or SMS opt-in data with third parties for marketing purposes.

6. Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

• Service providers — trusted third-party tools that help us operate (e.g., scheduling platforms, email providers). These providers are contractually prohibited from using your data for any purpose other than providing services to us.
• Legal requirements — when required by law, court order, or government authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

In all cases, your information will never be shared with third parties for their marketing or advertising purposes.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time by contacting us at contact@fluxfirellc.co.

9. Your Rights

You have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate data;
• Request deletion of your personal data;
• Opt out of SMS communications at any time by replying STOP;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at contact@fluxfirellc.co.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: